Privacy Policy

Greenfield Water Solutions respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect information provided through our website.

Information We Collect

We collect information you voluntarily provide when placing an order, creating an account, contacting us, subscribing to communications, or submitting a form through our website.

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Information submitted through customer service or support forms

How We Use Your Information

Information provided through our website is used to process orders, provide customer support, improve our website, and communicate with you regarding purchases, inquiries, warranty requests, returns, or product support.

We may use your information to:

  • Process and fulfill orders
  • Provide customer service and technical support
  • Respond to inquiries or requests
  • Send order confirmations, shipping updates, or account-related notices
  • Improve our website, products, and customer experience
  • Prevent fraud, abuse, or unauthorized transactions

Cookies & Website Technology

Our website uses cookies and similar technologies as necessary for site functionality, secure checkout, fraud prevention, analytics, and improving the customer experience.

Cookies may be used to keep items in your cart, remember account sessions, support checkout, protect forms from spam, and help us understand how visitors use our website.

By using our website, you consent to the use of cookies and similar technologies as described in this policy.

Third-Party Services

We may use trusted third-party services to operate our website, process payments, ship orders, prevent fraud, analyze site performance, and provide customer support.

These may include services such as:

  • Payment processors
  • Shipping carriers and fulfillment tools
  • Website hosting and security providers
  • Analytics tools
  • Spam prevention or fraud prevention tools
  • Email or customer communication platforms

These third parties may collect or process information necessary to provide their services in accordance with their own privacy policies.

We Do Not Sell Personal Information

Greenfield Water Solutions does not sell your personal information. We do not disclose personal information to outside parties except as necessary to operate our website, process orders, provide support, comply with legal obligations, or protect our business and customers.

Data Security

We take reasonable steps to protect the personal information submitted through our website. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to update, correct, or request deletion of your personal information, subject to any legal, tax, accounting, order fulfillment, fraud prevention, or business recordkeeping obligations.

You may also adjust cookie settings through your browser. Please note that disabling certain cookies may affect site functionality, including cart and checkout features.

Children’s Privacy

Our website is intended for general audiences and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

If you have questions about this Privacy Policy or how your information is used, please contact us at info@greenfieldwater.com.