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Experiencing technical issues with any of our products?

Submit a support ticket here for prompt assistance. Our team is ready to resolve any problems you may encounter. We will respond to your query within 72 hours.

If you experience issues filling out the form, please text or call our customer support at 208-462-0626.

Full Name On Order *

Email Address *

Phone *

Street Address *

City

State/Province

ZIP / Postal Code

Country

Name/Type and Location of SystemIf you don’t know the type of system please include a photo below

Are You On City/County Water or Well Water?

Order NumberIf you can’t find it, we can use the name on the order

Purchase Date

Installation Date (Approx) *

Describe the issue(s) *Be as detailed as possible

When did you start noticing the issue(s)? *

Please specify the filters currently installedIf you don’t know you can say “I’m not sure”

When were the filters last replaced? (Approx) *

Have there been any recent changes to your water supply or system configuration? *

Is there any other information that might help us diagnose the problem?

Please attach a photo of your system and/or images of the problem/s

Submit Support Ticket

WE'RE HERE TO HELP!

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