Technical Support

Whether you have a question about installation, maintenance, replacement filters, or troubleshooting, our technical support team is here to help.

To get started, please complete the form below and provide as much detail as possible, including photos of your system or the issue if available. The more information we have, the faster we can diagnose the problem and recommend the appropriate solution.

Our team typically responds within three business days. We appreciate your patience and look forward to assisting you.

Important:
If you are experiencing an active water leak, flooding, or another plumbing emergency, please shut off the water supply to the affected system and contact a licensed plumber immediately.

Installing your system?
If you have a question during installation, don’t hesitate to contact us before proceeding. We’d much rather answer a quick question now than help resolve a preventable issue later.

Need Immediate Assistance?
📞 (208) 462-0626
Call or text our Customer Support team during business hours.
Monday–Friday
8:00 AM–4:00 PM (Pacific Time)

We’re here to help and are committed to making sure your Greenfield Water Solutions system performs exactly as intended.